:root {
  --ink: #262223;
  --lime: #a3b102;
  --lime-dark: #5a6300;
  --bg: #f5f5f3;
  --card: #ffffff;
  --muted: #6b6b6b;
  --border: #e2e2df;
  --danger: #c0392b;
}
* { box-sizing: border-box; }
body {
  margin: 0;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Helvetica, Arial, sans-serif;
  background: var(--bg);
  color: var(--ink);
  line-height: 1.5;
}
header.bar {
  background: #000;
  border-bottom: 4px solid var(--lime);
  padding: 16px;
  text-align: center;
}
header.bar img { height: 34px; vertical-align: middle; }
.wrap { max-width: 560px; margin: 0 auto; padding: 20px 16px 60px; }
.card {
  background: var(--card);
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 20px;
  margin-bottom: 16px;
  box-shadow: 0 1px 3px rgba(0,0,0,.04);
}
h1 { font-size: 22px; margin: 4px 0 2px; }
h2 { font-size: 17px; margin: 0 0 12px; }
p.sub { color: var(--muted); margin-top: 0; }
.actions { display: grid; gap: 10px; }
button, .btn {
  font: inherit;
  cursor: pointer;
  border: none;
  border-radius: 8px;
  padding: 13px 16px;
  background: var(--lime);
  color: #1a1a1a;
  font-weight: 700;
  text-align: center;
  text-decoration: none;
  display: inline-block;
}
button.secondary, .btn.secondary { background: #eef0e0; color: var(--lime-dark); }
button.ghost { background: transparent; color: var(--lime-dark); font-weight: 600; padding: 6px; }
button:disabled { opacity: .5; cursor: default; }
label { display: block; font-weight: 600; font-size: 14px; margin: 12px 0 4px; }
input, textarea, select {
  width: 100%;
  font: inherit;
  padding: 10px 12px;
  border: 1px solid var(--border);
  border-radius: 8px;
  background: #fff;
}
textarea { min-height: 90px; resize: vertical; }
.row { display: flex; gap: 10px; }
.row > * { flex: 1; }
.checkbox { display: flex; align-items: flex-start; gap: 8px; margin-top: 12px; }
.checkbox input { width: auto; margin-top: 3px; }
.checkbox label { margin: 0; font-weight: 400; font-size: 13px; color: var(--muted); }
.note { font-size: 13px; color: var(--muted); }
.badge { display: inline-block; padding: 3px 9px; border-radius: 999px; font-size: 12px; font-weight: 700; }
.badge.ok { background: var(--lime); color: #1a1a1a; }
.badge.warn { background: #fdecea; color: var(--danger); }
.msg { padding: 12px 14px; border-radius: 8px; margin: 12px 0; font-size: 14px; }
.msg.ok { background: #f0f4d8; color: var(--lime-dark); }
.msg.err { background: #fdecea; color: var(--danger); }
.hidden { display: none !important; }
.back { background: none; border: none; color: var(--lime-dark); cursor: pointer; padding: 0; font-weight: 600; margin-bottom: 8px; }
/* chat */
.chat-log { max-height: 320px; overflow-y: auto; display: flex; flex-direction: column; gap: 8px; margin-bottom: 12px; }
.bubble { padding: 9px 13px; border-radius: 14px; max-width: 85%; font-size: 14px; }
.bubble.user { align-self: flex-end; background: var(--lime); color: #1a1a1a; }
.bubble.bot { align-self: flex-start; background: #eef0e0; color: var(--ink); }
/* staff */
.linkgrid { display: grid; gap: 8px; grid-template-columns: 1fr 1fr; }
.ticket { border: 1px solid var(--border); border-radius: 8px; padding: 10px 12px; margin-bottom: 8px; }
.ticket a { color: var(--lime-dark); font-weight: 600; text-decoration: none; }
.tick-open { color: var(--lime-dark); }
.tick-closed { color: var(--muted); }
table.labels { width: 100%; border-collapse: collapse; font-size: 13px; }
table.labels td { padding: 6px 8px; border-bottom: 1px solid var(--border); }
footer { text-align: center; color: var(--muted); font-size: 12px; padding: 20px; }